Emma E. Legg Adaptive Technology Center

Policies and Procedures

Click the links below to listen to ATC Policies and Procedures in:

• PDF format

Eligibility for ATC Use

• Eligibility for this service is determined by the DRC Coordinators or the DRC Director, and is based in part on the professional documentation provided by the student or employee.
• To gain access to the ATC:

  1. Show your current DRC ID card obtained from a DRC counselor.

  2. Attend orientation.

  3. ATC Staff will issue you a username and password for use of workstations.

• Who is allowed in the ATC - The ATC is for the exclusive use of the DRC students and SJSU employees registered with the Employee Accommodations Resource Center (EARC) (formerly DEAP) – on a case by case basis determined by a DRC counselor, a personal assistant may accompany a student or staff person.  NO FRIENDS OR VISITORS ALLOWED.  Exceptions are students needing service providers.  No animals are permitted except guide dogs, companion dogs and service dogs. Any special entry permission must be granted by either ATC/AMC staff.

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Hours

• For current ATC lab hours, please visit the open lab hours page.  Scheduled ATC hours will be maintained as best as possible, but due to circumstances out of our control, there will be times when the lab may have to close due to lack of staff, emergency closures, or other circumstances. 
• We will try to post closures as best we can, but at times there may be no way to post an emergency closure.  We as that you please have patience during these times.
• ATC hours are subject to change without prior notice.

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Orientation & Re-orientation

• New Students - New students are required to go through a 15-20 minute orientation with ATC staff in order to be allowed access to the ATC lab.  Orientation allows the student to learn about the policies and procedures of the ATC, familiarize oneself with resources available, and obtain a username and password necessary for computer log-in.

• Returning Students - Before the start of every semester, existing ATC student accounts expire and, thus, do not allow students to log-in any computer.  Please check the Updates page to see upcoming account expiration dates.  Students will not be able to access their accounts until a brief 10-minute re-orientation is completed with ATC staff.  Re-orientation is a time where ATC staff will inform you of any changes in lab policy/procedure.  It is also an ideal time to go over any questions you might have.

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Lab Etiquette

• RESPECT OTHERS' NEEDS FOR QUIET.
• If you will be leaving the lab for more than 15 minutes, DO NOT LEAVE YOUR BELONGINGS IN THE LAB.  The ATC is not responsible for lost or stolen belongings.  Leaving your belongings on desks and the floor may impair accessibility as well as not allow others to use various workstations.  Please take all of your things with you when you leave.
• Use of the lab (computers, printer, Internet) is for ACADEMIC PURPOSES.
• Student users of the ATC will be asked to exit the ATC for all un-staffed time periods.  Failure to comply may involve loss of ATC usage privileges for the rest of the semester.
• When a student has an assignment due, he/she should plan well ahead and spend at least three hours in open lab to review word processing and/or other assistive application commands.
• No tutoring is allowed in the ATC.

• Food and Drink

  • No food or drink is permitted inside the ATC.

  • Water containers may be left at the designated table near the front desk and accessed there as needed.

  • Students who are using voice recognition software are the ONLY exception to drinking water while near equipment.  For students using voice recognition software who require water, water bottles must be kept on the floor with the cap on when not in use.

• Cell Phone Use

  • Cell phones must be kept OFF OR ON SILENT upon entering the ATC because they are disruptive to students working in the lab.  If a call needs to made or accepted, please go outside the lab to make/receive a call.

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Usernames and Passwords

• Students' usernames and passwords are individually issued and MUST NOT BE USED BY ANYONE OTHER THAN THE PERSON TO WHOM IT IS ISSUED.  Entrance to each workstation is monitored by the student's username/password.  All log-ins are recorded.  Therefore, it is important that students log-in using his/her own username.

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Equipment Etiquette

• Absolutely no assembly language programming is allowed on ATC equipment.

• Do not move or rearrange any ATC equipment or any computer desktop screens.

• It is the student’s responsibility to report any malfunctions of hardware and /or software to the ATC Support Specialist or other ATC staff, 408 808-2123.
• Please DO NOT ask library personnel to move, adjust, repair or rearrange Adaptive Technology Center equipment.
• Mouse and Headset Procedures -  Various stations in the lab require a cordless mouse which needs to be checkout by writing your name on the "Mouse Checkout Log" located at the front desk.  Headsets are available for the use of adaptive software only, and those also have to be checked out by writing your name on the "Headset Checkout Log" located at the front desk.  ATC Staff will direct you where to find the equipment.  If you require headphones for any other purposes than using adaptive software, you must bring your own.

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Training

• Adaptive software/hardware training can be scheduled by appointment with the ATC Coordinator, Wendy Lin.

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Software Support

• ATC student assistants and front desk staff can offer software/hardware support to students.  Software support constitutes providing a student with basic direction in a student's efforts to learn various software applications.  Software support is not formal training.

• Students can also learn independently by utilizing the resources that are readily available on the ATC website under the Software link. Here you will find software tutorials/demos, helpful tips, guides, and much more.

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Lab Abuse

• Lab abuse constitutes any misconduct of equipment and/or ATC/DRC policies and procedures.  If there is evidence of lab abuse, the ATC/DRC reserves the right to change any or all pass codes immediately as well as take any other necessary actions.

• The DRC reserves the right to discontinue ATC usage if any of the listed, or a combination of the listed policies are violated or abused.

• Inappropriate conduct by students or any abuse of the Adaptive Technology Center is subject to discipline as outlined in Sections 41301- 41304 of Title 5, California Code of Regulations.

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Printing

• To print:
  • Print the file to "Printer 1" OR "Printer 2." (It does not matter which one you choose, but print to only one of the printers.)
  • Give the same amount of printer paper you will be using to the ATC staff at front desk.  For example, if you are printing 5 pages, you will hand the ATC staff person, 5 blank pages of printer paper.
  • Once you have given the SAME number of pages as you will be printing to the ATC staff person, your print job will be authorized and, thus, printed.
  • Lastly, take your print job off the printer.
    
• USE OF PRINTERS IS FOR ACADEMIC USE ONLY.
• Students requiring specialty/custom printing must do it at their own expense at another printing facility such as the A.S. Print Shop.
• Print jobs will be printed in the order in which printer paper is received from students.
• Students must always supply their own printer paper.
• Printer paper will not be loaned or supplied by the ATC.
• The ATC will print only single-sided documents (i.e., on only one side of the paper per page).  Please be sure to bring plenty of paper with you when planning to print.  No exceptions will be made regarding this policy.  Effective October 24, 2007.
• If students wish to use ATC Printers to print more than 10 pages at one time:
  • The project must be verified for an academic class.
  • The printing project must not be for duplicating purposes.

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File Sharing of Copyrighted Works

• Students should be aware that the unauthorized sharing of peer-to-peer file copyrighted works, including music, pictures, and movies, is a violation of campus computer use policy. It is also illegal and may carry significant money and/or criminal sanctions. It is the responsibility of students who are downloading or uploading documents to make certain that they are not copyrighted works, or that the student has the permission of the copyright holder. The University Counsel will be notified if they receive a subpoena from RIAA for information about students (or others) who may have engaged in unauthorized P2P file sharing .
• Do not copy software from the hard drives; all applications are copyrighted, and it is illegal.

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Saving Files

• All students using the Adaptive Technology Center MUST back up all personal files on a memory stick, zip disk, or floppy disk. 
• Students may be asked at any time to show proof of backed-up files. 
• Students' personal desktops/hard drives are for temporary storage of files only.
• The ATC reserves the right to clean up hard drives at any time, causing any saved work on the hard drive to be lost.  This is why it is important to save all of your work onto another storage unit.
• The ATC is not responsible for any lost work.

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Email

• The DRC/ATC is not responsible for the confidentiality of student e-mail; students should delete e-mail after reading.

Audio/Private Rooms

• Rooms 230A, 230B, 230C, and 230D are private rooms reserved for students who need to use document reader or voice recognition software.  Students who need to use document reader/voice recognition software are, therefore, given first priority to these rooms.
• Only one person allowed in a room at one time, unless otherwise authorized by ATC staff.
• If you need to use document reader/voice recognition software, and you know ahead of time what day(s) you would like to come in, please take advantage of the priority sign-up list for these rooms to ensure your spot for a room.  Please see the regulations below.
• Priority Sign-Up Regulations for Audio/Private Rooms:
  • Students using audio/private rooms for specific adaptive software purposes (i.e., document readers and/or voice recognition software) will receive priority to the rooms.
  • Students may sign-up for a room for up to 2 hours.
  • If you are signing up for any of the four rooms more than once in a day, you must leave at least a 2 hour gap between reservations (i.e., sessions for each of the four rooms can NOT be consecutive.)
  • You may not sign up for a room more than two weeks in advance.
  • You must claim the room within 15 minutes of the time you requested, or your time slot will be forfeited.

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What to do when MLK library internet connection is down or you cannot access your ATC desktop:

• Report to the front desk or to ATC staff

• Go to the AS Computer Service Center located in the Student Union, top floor.

  • Use your DRC ID card to get priority access to a workstation there.

  • Remember all your personal files need to be backed up and portable.

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STUDENTS ARE EXPECTED TO UNDERSTAND AND FOLLOW THE ABOVE POLICIES AND PROCEDURES. STUDENTS WHO VIOLATE THESE POLICIES AND PROCEDURES MAY HAVE SERVICES SUSPENDED AND FORMAL DISCIPLINARY ACTION BROUGHT AGAINST THEM.